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Heritage Financial
Systems, Inc. is committed to protecting the privacy of our customers
and former customers. In order to issue and service high quality
financial products and services, we collect personal information
about you. We do not sell the information you have entrusted to
us to third parties, and we disclose your personal information only
as necessary to provide the products and services you expect from
a financial services leader. To help you understand how we protect
your personal information, this notice describes our current privacy
policy and practices. During the continuation of your relationship
with Heritage Financial Systems, Inc., we will advise you of our
privacy policy and practices at least once annually, as required
by law.
You do not need
to take any action as a result of this notice, but you do have certain
rights as described below.
INFORMATION
WE MAY COLLECT AND USE
We collect information
about you, which we may share now or in the future. We do this to
help us identify you as our customer or our former customer, to
process your transactions and requests quickly, to provide investment
services to you or tell you about products or services we believe
you may want and use.
Information
we collect includes:
- Information
from you - When submitting your application, new account form,
or requesting an insurance quote, you may give us information
such as your name, address, Social Security number, financial,
health and employment history.
- Information
about your transactions - We may keep information about your transactions
with our company, for example, the products you purchase from
us, the amount you paid for the insurance, your account balances,
or payment history.
- Information
from outside our company - We may also collect other information
that may include information from consumer reporting agencies
such as your credit history, credit scores, driving or employment
records. It may also include information from other individuals
or businesses, such as medical and demographic information.
- Information
from our websites - We may obtain information about you from on-line
forms, site visitorship data and on-line information collecting
devices commonly called "cookies."
We do not collect
medical or health information in connection with securities business,
except in relation to an application for a variable insurance product.
HOW WE TREAT
YOUR INFORMATION
Heritage Financial
Systems, Inc. may share the information described above with our
service providers. These providers may require access to information
about you to process or service transactions you have requested,
to provide efficient customer services, or to inform you of our
products or services you may find useful. Our service providers
may be affiliated or unaffiliated, and may include financial service
providers (for example, third party administrators, broker-dealers,
insurance agents and brokers, registered representatives, companies
that perform marketing services on our behalf, reinsurers, other
financial institutions with whom we have joint marketing agreements)
or non-financial companies and individuals (for example, consultants,
vendors, and the Medical Information Bureau). Please be assured
that we require these service providers to safeguard your personal
information and to use or disclose it only for the work they are
performing on our behalf, or as permitted by law.
We may provide
information to regulatory authorities and law enforcement officials
in accordance with applicable law, or to others when we believe
in good faith that the law requires it. In the event of a sale of
all or part of one of our businesses, we may share customer information
related to that business as part of the transaction. Unlike many
other financial institutions, Heritage Financial Systems, Inc. does
not sell or share your information with marketers outside our company
who may want to offer you their own products and services. Neither
do we share information we receive about you from a consumer-reporting
agency. You do not need to take any action for this benefit.
SECURITY
OF INFORMATION
Keeping your
information secure is one of our most important responsibilities.
We maintain physical, electronic and procedural safeguards to protect
your information. Employees are authorized to access your information
only when they need it to provide you with products and services
or to maintain your accounts.
CONFIDENTIALITY
OF MEDICAL INFORMATION
We understand
that you may be especially concerned about the privacy of your medical
information. We want to assure you that we do not sell or rent to
anyone your personally identifiable medical information, nor do
we disclose it to others for marketing purposes. We only use and
share personally identifiable medical information for purposes of
processing your insurance application, administering your policy
or claim, and other purposes permitted by law, such as disclosures
to insurance regulatory authorities, or in response to legal process.
MAKING SURE
INFORMATION IS ACCURATE
We want to make
sure that we have accurate information about you. Generally, upon
written request, we will make your personal information available
for your review. Information we have collected in connection with
or in anticipation of a claim or legal proceeding will not be made
available. If you believe that any of our records are inaccurate,
you may notify us in writing of any corrections, amendments or deletions
that you believe should be made. Questions about accessing or correcting
your personal information should be directed to Heritage Financial
Systems, Inc., 2 West Liberty Boulevard, Suite 203, Malvern, PA
19355, Attn: Martin A. Gruszka, Chief Compliance Officer. Please
describe the information you wish to see or corrections required.
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